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Controls
Guided Mode

Guided on. Use HelpHub to change Guided Mode.

Guidance
Teach

Unavailable

Catalog
Page
Flows0 targets / 0 live / 0 drafts / 0 gaps

HelpHub owns Guided Mode controls. UCC keeps guidance status and operator diagnostics together.

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Current mode: Guided

Summary: LinkVeris operator workspace for tenant-scoped flow, voicemail, prompt, publication, and runtime work.

This page: Flows on /flows?flow_id=flow-3in1-platform-main&flow_nav=full&tenant_ref=3in1-platform

Mode switch

Use one shared control location for guided setup, flow work, and the full advanced surface.

Flow navigation

Flow keeps the reduced operator path by default, but you can temporarily open the full navigation tree.

Guided Mode

HelpHub is the control home for Guided Mode.

  • What this page does: Keeps tenant-scoped operator work readable without exposing Admin-only controls.
  • Next step: Use the workspace and guidance sections before moving into deeper actions.
  • Current guidance: Start with the summary cards and left-rail views for the safest read.
  • Reading style: Guided mode keeps fuller hints and safer wording visible.

Guided mode

Guided mode is active. Extra hints and safer wording stay visible while you move through this page.

Genflowa control plane

LinkVeris

Shape what callers hear, where messages land, and what is live right now without digging through backend details or vendor control panels.

Tenant 3in1 Platform company line
Portal portal.linkveris.dev
Call test Needs test call

Voice

SKYETEL

vpm

Database

do_db_cluster

provider_runtime

Assets

do_spaces

provider_runtime

Web access

dns published edge serving

portal.linkveris.dev

Live bundle

publication-d87aa1b001618bed

runtime

Flow workspace

Flow workspace

You are inside the selected draft now. Refine the greeting, routing, fallback, and review readiness without losing track of what Builder already created.

Refinement surfaceTenant-boundNo local tenant switcher

Open draft workspace

This is the active tenant-bound draft. Refine one part at a time without losing the Builder context that created it.

Tenant
3in1 Platform company line
Flow
Main inbound communication flow
Draft version
flowver-flow-3in1-platform-main-v3
Active version
flowver-flow-3in1-platform-main-v2
Editable revision
rev-3in1-platform-stage1-v3
Flow is openpublishedDirect refinement
BuilderFlowsAdvancedReviewPreviewView Source

Builder Flows Advanced Review Preview View Source

Refinement journey

Use this as a calm guide for what to adjust next in the open draft.

4 of 5 readyReview
  1. 1Opening / greeting
  2. 2Routing / choices
  3. 3Fallback / no-answer
  4. 4Resources / reusable pieces
  5. 5Review / readiness

Opening / greeting

Opening / greeting

Set the flow identity and the first thing callers hear so the draft feels concrete right away.

Opening behavior

Opening behavior

Define how the opening greeting plays and how quickly callers can make a choice.

Use Builder when you want the same flow in the other authoring view.

Routing / choices

Routing / choices

Add or update the caller options one at a time, then decide whether a schedule gate should shape the same flow.

Digit 1

Services and what we offer

Action
message
Target
Not set
Asset
asset-3in1-platform-services
Message
3in1 Platform helps teams set up dependable communication, workflow, and support systems.

Digit 2

Customer support

Action
message
Target
Not set
Asset
Not set
Message
Customer support

Digit 3

Technical help

Action
message
Target
Not set
Asset
Not set
Message
Technical help

Digit 4

Sales and setup help

Action
message
Target
Not set
Asset
Not set
Message
Sales and setup help

Digit 5

Operator or front desk

Action
message
Target
Not set
Asset
Not set
Message
Operator or front desk

Digit 6

Leave a message

Action
voicemail
Target
general
Asset
Not set
Message
Not set

Reusable resources and runtime history live on Advanced so the main authoring view stays focused.

Fallback / no-answer path

Fallback / no-answer path

Every flow needs a calm path when no one answers, a target is unavailable, or the first step does not resolve the call.

Resources / reusable pieces

Resources / reusable pieces

Flows keeps the path readable here. Reusable schedules, destinations, voicemail boxes, and assets stay one click away when you need them.

Connected resources

Use Advanced when the draft needs a schedule, destination, voicemail box, or asset change.

Schedules
0
Destinations
9
Voicemail boxes
1
Assets
4

Manage reusable resources

Review / readiness

Review / readiness

Finish the outcome path here, then use Review when you want the fuller publish summary.

Use Review for publish readiness and Advanced for deeper runtime or resource detail.

Other flows in this tenant

Other flows in this tenant

Switch to another flow only when you truly need a different draft or live path.

Create a Communication Flow

Start from a calm server-rendered draft instead of dropping into a raw builder.

No other flows are recorded for this tenant yet.

Create another flow draft only when this tenant truly needs one.